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No Ethernet interface anymore 1.3(3)

PostPosted: 12 Dec 2016, 20:17
by Onosendai
Hello,

For a reason i don't understand, my copperlan manager doesn't find anymore my ethernet interface. I've done nothing new !

I have a PC under Windows 8.1, never had a problem before that.

Any advise ?

Re: No Ethernet interface anymore 1.3(3)

PostPosted: 18 Dec 2016, 12:26
by verstaerker
any certain reason you're not using version 1.4?

Re: No Ethernet interface anymore 1.3(3)

PostPosted: 19 Dec 2016, 03:42
by Onosendai
Not at all, when i launch the search for new updates, he can't find any.

I tried to install the last version, it freeze at "Verifying Ethernet Selection, please wait"

Any ideas ?

Re: No Ethernet interface anymore 1.3(3)

PostPosted: 27 Jan 2017, 15:30
by CopperPhil
Hi,

Sorry for the late answer.

It is possible that the VNM service is stuck due to a specific MIDI driver. We had some problems in the past with 3rd party drivers broken after a system upgrade.

The first thing to do in such situation is to disconnect all your MIDI gears from the computer, then reboot (or simply restart the CPVNM service). If CopperLan is back to normal, then you can reconnect your MIDI devices one by one until you find which one is causing the problem. Finally an update of the related MIDI driver should fix the problem.

About the CopperLan upgrade notification, a new version of the CopperLan package including a brand new upgrade sub-system is currently under test. We'll post here, on our Facebook page and in several forum when it is available.

/Phil